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Contact Us

Have a question or need help? We are here to assist you.

Email Us

For general enquiries, support requests, or feedback:

[email protected]

Response Time

We aim to respond to all enquiries within 24 hours during business days (Monday to Friday).

What to Include in Your Message

To help us assist you as quickly as possible, please include the following in your email where relevant:

  • The email address associated with your Mortgage Affordability account
  • A clear description of your question or issue
  • Any relevant screenshots or error messages you have encountered

Data and Privacy Requests

For data protection enquiries, subject access requests, or to exercise your GDPR rights, please contact our dedicated privacy address:

[email protected]

See our Privacy Policy for full details on how we handle your data.

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